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Click on any highlighted (linked) title for more information.
Careers
Be Your Own Executive Coach
Peter deLisser
Chandler House Press, 1999
The Best Work of Your Life
Patricia Alea and Patricia Mullins
Perigee Books (Penguin Putnam), 1998
The Woman's Business Therapist: Eliminate the Mindblocks and Roadblocks to Success
Marcia Rosen
Chandler House Press, 2000
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Communication
The Business Letter Handbook
Michael Muckian and John Woods
Adams Media, 1996
The Manager's Guide to Business Writing
Suzanne D. Sparks
McGraw-Hill, 1999
1001 Commonly Misspelled Words: What Your Spell Checker Won't Tell You
Robert Magnan and Mary Lou Santovec
McGraw-Hill, 2000
Streetwise Business Letters: 2,500 Professionally Written Letters That Will Bring Success to Your Business
John Woods
Adams Media, 1999
Streetwise Business Letters and Forms (software)
Adams Media, 1999
10-Minute Guide to Business Communication
Raymond Olderman
Alpha Books (Macmillan General Reference), 1997
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Customer Service
Customer Service Best Practices
Ron Zemke and John A. Woods
HRD Press, 1998
(reprinted as Best Practices in Customer Service by AMACOM, 1999)
Reliability Simplified: Going Beyond Quality to Keep Customers for Life
H. James Harrington and Leslie C. Anderson
McGraw-Hill, 1998
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Hiring
Hiring Great People
Kevin C. Klinvex, Matthew S. O'Connell, and Christopher P. Klinvex
McGraw-Hill, 1999
Your People Are Your Product: How to Hire the Best So You Can Stay the Best
Don Blohowiak
Chandler House Press, 1998
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Knowledge Management
Into the Networked Age: How IBM and Other Firms Are Getting There Now
James W. Cortada and Thomas S. Hargraves with Edward Wakin and the IBM Team of Consultants
Oxford University Press, 1999
The Knowledge Management Yearbook 1999-2000
edited by James W. Cortada and John A. Woods
Butterworth-Heinemann, 1999
The Knowledge Management Yearbook 2000-2001
edited by James W. Cortada and John A. Woods
Butterworth-Heinemann, 2000
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Leadership
The Complete Idiot's Guide to Leadership
Andrew DuBrin
Alpha Books (Macmillan General Reference), 1998
10-Minute Guide to Leadership
Andrew J. DuBrin
Alpha Books (Macmillan General Reference), 1997
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Management
Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
H. James Harrington, Erik K.C. Esseling, and Harm van Nimwegen
McGraw-Hill, 1997
Fourth Generation Management: The New Business Consciousness
Brian L. Joiner
McGraw-Hill, 1994
Project Change Management: Applying Change Management to Improvement Projects
H. James Harrington, Daryl R. Conner, and Nicholas L. Horney
McGraw-Hill, 1999
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Managerial Skills
The Complete Idiot's Guide to Managing Difficult People
Robert Bacal
Alpha Books (Macmillan General Reference), 2000
Effective Coaching
Marshall C. Cook
McGraw-Hill, 1999
Empowering Employees
Kenneth L. Murrell and Mimi Meredith
McGraw-Hill, 2000 (forthcoming)
Managing Teams
Lawrence Holpp
McGraw-Hill, 1999
Recognizing and Rewarding Employees
Brayton Bowen
McGraw-Hill, 2000 (forthcoming)
Skills for New Managers
Morey Stettner
McGraw-Hill, 2000 (forthcoming)
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Marketing
The Complete Idiot's Guide to Marketing Basics
Sarah White
Alpha Books (Macmillan General Reference), 1997
Computer In$elligence: Transform Your Bottom Line with Interactive Marketing Magic
Mark Melin
Chandler House Press, 2000
Knock-Out Marketing: Powerful Strategies to Punch Up Your Sales
Jack Ferreri
Entrepreneur Media, 1998
The New Magnet Marketing
John R. Graham
Chandler House Press, 1998
Streetwise Do-It-Yourself Advertising
Sarah White and John Woods
Adams Media, 1997
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Motivation
Motivating Employees
Anne Bruce and James S. Pepitone
McGraw-Hill, 1999
10-Minute Guide to Motivating People
Marshall J. Cook
Alpha Books (Macmillan General Reference) 1997
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Performance
Area Activity Analysis: Aligning Work Activities and Measurements to Enhance Business Performance
H. James Harrington, Glen D. Hoffherr, and Robert P. Reid, Jr.
McGraw-Hill, 1998
Performance Improvement Methods: Fighting the War on Waste
H. James Harrington and Kenneth C. Lomax
McGraw-Hill, 1999
Performance Management
Robert Bacal
McGraw-Hill, 1999
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Personal Finance
The Complete Idiot's Guide to 401(k) Plans
Wayne G. Bogosian and Dee Lee
Alpha Books (Macmillan General Reference), 1998
Don't Just Give It Away: How to Make the Most of Your Charitable Giving
Renata J. Rafferty
Chandler House Press, 1999
Invest with Confidence: A No-Nonsense Guide for Women and Their Money
Kathy Buys
Chandler House Press, 1999
Let's Talk Money: Your Complete Personal Finance Guide
Dee Lee and David Caruso
Chandler House Press, 1999
101 Mutual Fund FAQs: Straight Answers That Help You Make Good Investment Decisions
Dian Vujovich
Chandler House Press, 1999
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Planning
Simplified Strategic Planning
Robert W. Bradford and J. Peter Duncan with Brian Tarcy
Chandler House Press, 1999
Simulation Modeling Methods to Reduce Risks and Improve Performance
H. James Harrington and Kerim Tumay
McGraw-Hill, 2000
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Presentations
Knockout Presentations
Diane DiResta
Chandler House Press, 1998
Presentations / The Presentation Handbook
Daria Price Bowman
Adams Media, 1998
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Quality
ISO 9000 and Beyond: From Compliance to Performance Improvement
H. James Harrington and Dwayne D. Mathers
McGraw-Hill, 1997
McGraw-Hill Encyclopedia of Quality Terms & Concepts
James Cortada and John Woods
McGraw-Hill, 1995
QualiTrends: 7 Quality Secrets That Will Change Your Life
John A. Woods and James W. Cortada
McGraw-Hill, 1995
The Quality Yearbook, 1994 Edition
edited by James W. Cortada and John A. Woods
McGraw-Hill, 1994
The Quality Yearbook, 1995 Edition
edited by James W. Cortada and John A. Woods
McGraw-Hill, 1995
The Quality Yearbook, 1996 Edition
edited by James W. Cortada and John A. Woods
McGraw-Hill, 1996
The Quality Yearbook, 1997 Edition
edited by James W. Cortada and John A. Woods
McGraw-Hill, 1997
The Quality Yearbook, 1998 Edition
edited by James W. Cortada and John A. Woods
McGraw-Hill, 1998
The Quality Yearbook, 1999 Edition
edited by James W. Cortada and John A. Woods
McGraw-Hill, 1999
The Quality Yearbook, 2000 Edition
edited by James W. Cortada and John A. Woods
McGraw-Hill, 2000
The Quality Yearbook, 2001 Edition
edited by James W. Cortada and John A. Woods
Statistical Analysis Simplified: The Easy-to-Understand Guide to SPC and Data Analysis
H. James Harrington, Glen D. Hoffherr, and Robert P. Reid, Jr.
McGraw-Hill, 1998
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Sales
Red-Hot Customers: How to Get Them, How to Keep Them
Paul S. Goldner
Chandler House Press, 1999
Sales Games and Activities for Trainers
Gary B. Connor and John A. Woods
McGraw-Hill, 1997
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Supply Chain Management
The Suppy Chain Yearbook, 2001 Edition
edited by John A. Woods and Edward J. Marien
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Teams
Managing Teams
Lawrence Holpp
McGraw-Hill, 1999
10-Minute Guide to Teams and Teamwork
John A. Woods
Alpha Books (Macmillan General Reference), 1997
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Technology
Computer In$elligence: Transform Your Bottom Line with Interactive Marketing Magic
Mark Melin
Chandler House Press, 2000
Into the Networked Age: How IBM and Other Firms Are Getting There Now
James W. Cortada and Thomas S. Hargraves with Edward Wakin and the IBM Team of Consultants
Oxford University Press, 1999
The Knowledge Management Yearbook 1999-2000
edited by James W. Cortada and John A. Woods
Butterworth-Heinemann, 1999
The Knowledge Management Yearbook 2000-2001
edited by James W. Cortada and John A. Woods
Butterworth-Heinemann, 2000
Simulation Modeling Methods to Reduce Risks and Improve Performance
H. James Harrington and Kerim Tumay
McGraw-Hill, 2000
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Time Management
Streetwise Time Management
Marshall J. Cook
Adams Media, 1999
The Time Management Handbook
Marshall J. Cook
Adams Media, 1998
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Training
The 1997 ASTD Training and Performance Yearbook
edited by John A. Woods and James W. Cortada
McGraw-Hill, 1997
The 1998 ASTD Training and Performance Yearbook
edited by John A. Woods and James W. Cortada
McGraw-Hill, 1998
The 1999 ASTD Training and Performance Yearbook
edited by John A. Woods and James W. Cortada
McGraw-Hill, 1999
The 2000 ASTD Training and Performance Yearbook
edited by John A. Woods and James W. Cortada
McGraw-Hill, 2000
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Miscellaneous
The Creativity Toolkit: Provoking Creativity in Individuals and Organizations
H. James Harrington, Glen D. Hoffherr, and Robert P. Reid, Jr.
McGraw-Hill, 1998
Do-It-Yourself Advertising, Direct Mail, and Publicity
Sarah White and John Woods
Adams Publishing, 1996
The Everything Casino Gambling Book
George Mandos
Adams Media, 1998
Looking Around Corners: The Art of Problem Solving
Andrew J. DuBrin
Chandler House Press, 1999
The Purchasing & Supply Yearbook
edited by John A. Woods and the National Association of Purchasing Management
McGraw-Hill, 2000
The Quotable Executive
John A. Woods
McGraw-Hill, 2000
The Complete Idiot's Guide to Finance and Accounting
Michael Muckian
Alpha Books (Macmillan General Reference), 1998
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CWL Publishing Enterprises
3010 Irvington Way
Madison, WI 53713-3414
Phone: 608 273-3710
Fax: 608 274-4554
Comments, questions, suggestions?
E-Mail jwoods@cwlpub.com
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