The Knowledge Management Yearbook is a new book developed by Jim Cortada and John Woods for Butterworth-Heinemann, the leading publisher in the field of knowledge management. This book gives readers a current and high-quality review of knowledge management principles and practices, through articles by the best thinkers and practitioners in the field, organized around the following themes: the nature of knowledge and its management knowledge-based strategies knowledge management and organizational learning knowledge tools, techniques, and processes It also provides valuable resources to supplement the articles. Contents Part One. The Nature of Knowledge and Its Management Classic in Knowledge Management "What Is" in the World of Work and Working: Some Implications of the Shift to Knowledge Work, Fred Nickols The Tacit and Explicit Nature of Knowledge The Knowledge in Knowledge Management, Fred Nickols Who Has the Time to Think?, Cheryl Comeau-Kirschner and Louisa Wah Working with Tacit Knowledge, Joseph A. Horvath Part Two. Knowledge-Based Strategies What's Your Strategy for Managing Knowledge? Morten T. Hansen, Nitin Nohria, and Thomas Tierney The Hunter-Gatherers of the Knowledge Economy, David Berreby The End of Overhead, Charles E. Lucier and Janet D. Torsilieri Competitive Intelligence and Competitor Analysis as Knowledge Management Applications, Arik R. Johnson Xerox Shares Its Knowledge, Michael Hickins Acquiring Intellect: Managing the Integration of Knowledge-Intensive Acquisitions, Julian Birkinshaw Part Three. Knowledge Management and Organizational Learning Organizational Learning Developing Organizational Memory Through Learning Histories, George Roth and Art Kleiner Making Knowledge Stick, Louisa Wah The Whole Enchilada: Intellectual Capital and You, Jack Gordon Learning Across a Living Company: The Shell Companies' Experiences, William E. Brenneman, J. Bernard Keys, and Robert M. Fulmer Ten Steps to Creating a Corporate University, Jeanne C. Meister The Knowledge Chain, Richard A. Spinello The Collection and Codification of Knowledge and Learning With an Eye to the Past: Transmitting the Corporate Memory, Theodore B. Kinni Practical Taxonomies, Sarah L. Roberts-Witt The Transfer of Knowledge in an Organization Running a Corporate Publishing Program, James W. Cortada When Stories Create an Organization's Future, Janis Forman How Collaboration Fuels Knowledge, Charnell Havens and Dylan Haas Problems on the Virtual Shop Floor: A Case Study, Byran Gladstone and John Kawalek Communities of Practice, Social Capital, and Organizational Knowledge, Eric Lesser and Laurence Prusak The Undercurrent Flow of Knowledge, The Corporated Renaissance Group Implementing the Effective Management of Knowledge Knowledge-Worker Productivity: The Biggest Challenge, Peter F. Drucker Managing Knowledge in Professional Service Firms, Thomas H. Davenport and David E. Smith Building the Ultimate Resource, William Miller Behind the Buzz: The Substance of Knowledge Management, Louisa Wah Part Four. Knowledge Tools, Techniques, and Processes Information Technology Information Rich, Knowledge Poor? John Teresko Using Tools to Fit Culture and Processes, Len Grzanka Technology Support for Sustainable Innovation, Michael Stephenson and Tony Davies Knowledge Management Tools New Tools for Sustaining Competitive Advantage, Robert M. Fulmer, Philip Gibbs, and J. Bernard Keys Managing Organizational Ignorance, Michael H. Zack Knowledge Management Techniques Putting Quality in Managing Corporate Memory, Larry Todd Wilson Maximizing Intellectual Assets, Richard Tanler Some Proven Ways to Promote the Exchange of Ideas, Steve Kaye Swinging Doors and Musical Chairs, Arnold Kransdorff and Russell Williams Measurements and Knowledge Management Measurements and the Knowledge Revolution, Thomas A. Pearson Why Do a Knowledge Audit? Thomas Koulopoulos and Carl Frappaolo Part Five. Knowledge Management References Knowledge Management Bibliography, Eric Tsui Knowledge and Communities: An Annotated Bibliography, Michael Fontaine Directory of Knowledge Management Resources Online Directory of Knowledge Management Organizations Directory of Periodicals Dealing with Knowledge Management Quotes on Knowledge Management and Organizational Learning Calendar of Meetings and Events in Knowledge Management, April 2000-March 2001 Would you like to order a copy of The Knowledge Management Yearbook 2000-2001? Visit the Butterworth-Heinemann Web site. To read Fred Nickols' article The Knowledge in Knowledge Management, click the title. Read Larry Prusak's original lead article that appeared in the 1999-2000 edition of the yearbook, What's Up with Knowledge Management: A Personal View. We also offer some links to Web sites and discussion lists for knowledge management. If you're interested in other aspects of effective management, here are some other projects developed by John Woods and Jim Cortada and CWL to check out: The 2001 ASTD Training and Performance Yearbook The Quality Yearbook, 2001 Edition The Supply Chain Yearbook, 2001 Edition The Briefcase Books Series, books on basic management topics. The Purchasing & Supply Yearbook, 2000 Edition Ten Minute Guide to Teams and Teamwork Best Practices in Customer Service CWL Publishing Enterprises 3010 Irvington Way Madison, WI 53713-3414 Phone: 608 273-3710 Fax: 608 274-4554 Comments, questions, suggestions? E-Mail info@cwlpub.com Return to the CWL Publishing Enterprises Homepage