Books Written by John Woods and Jim Cortada The Quotable Executive John Woods McGraw-Hill, 2000 This book contains over 1300 quotes on over 90 different topics. It was compiled by John Woods. Topics go from ability to ambition, challenge to compromise, enthusiasm to experience, and intelligence to life balance. For a sample of the kinds of quotes included in this book, go to the CWL quotes page. CWL did the production on this title. Qualitrends: 7 Quality Secrets That Will Change Your Life John A. Woods and James W. Cortada McGraw-Hill, 1996 This short book introduces you to some basic principles and practices at work in organizations. We call them "QualiTrends" because they are based on the insights of TQM, and they are trends moving into management practice today. These trends do not represent the latest quick management fix. Rather, they are the intelligent actions managers take when they want their organizations to operate efficiently and deliver high-quality products and services to their customers. McGraw-Hill Encyclopedia of Quality Terms & Concepts James Cortada and John Woods McGraw-Hill, 1995 This is a kind of dictionary that covers over 600 concepts related to quality management, from activity-based costing to zero defects and nearly everything in between. This book is for anyone who needs a ready reference to the tools and techniques associated with TQM. Each entry includes a definition, examples, and where to find out more information. Appendixes include a comprehensive bibliography of books, a directory of magazines dealing with quality, and a directory of major quality organizations. 10 Minute Guide to Teams and Teamwork John A. Woods Alpha Books/Macmillan General Reference, 1997 In 15 short chapters, you will learn about why teams are important in organizations today, and a raft of easy-to-read information on how to implement teams, including teamwork values, types of teams, team leadership, team meetings, team decision making, self-directed teams, dealing with team problems, and what to do when teams don't work. A compact but complete guide to using teams in any organization, featuring ideas, techniques, and procedures for helping team members collaborate in ways that lower costs and improve quality. Best Practices in Information Technology James W. Cortada Prentice-Hall PTR In this 250-page book, Jim Cortada covers such things as new ways to make sure IT delivers economic value to the organization, what IT practices have in common and where to look for them, how to take a snapshot of your current effectiveness, and how to choose among competing IT initiatives—and make sure they deliver on their promises. Publishing Intellectual Capital James W. Cortada Prentice-Hall PTR The subtitle of this book is "getting your business into print," and it explains exactly how to do that as well as the advantages of letting the world know what you can do. As the blurb on the back says, Jim Cortada "demonstrates the practical approaches for leveraging your existing intellectual capital to support either corporate or personal goals. Sales Games and Activities for Trainers: Easy-to-Use Games, Activities, and Exercises to Teach and Learn How to Sell Gary B. Connor and John A. Woods McGraw-Hill, 1997 This book is for trainers and sales managers and anyone looking for fun and insightful games and exercises to help sales people learn about topics like time management and organization, building relationships, questioning techniques, presentation techniques, handling objections, attitude, reinforcement techniques, product knowledge, and understanding the competition. Includes over 90 games. CWL managed the production for this title. More CWL books and services links: The Quality Yearbook, 2001 Edition The 2001 ASTD Training and Performance Yearbook The Supply Chain Yearbook, 2001 Edition The Purchasing & Supply Yearbook Best Practices in Customer Service (38 articles on effective Customer Service) CWL publishing partners. CWL Publishing Enterprises 3010 Irvington Way Madison, WI 53713-3414 Phone: 608 273-3710 Fax: 608 274-4554 Comments, questions, suggestions? E-Mail info@cwlpub.com Return to the CWL Publishing Enterprises Homepage